Frequently asked questions

Private-pay services are available. Insurance or other payer coverage depends on the plan, authorization, and Sanitas’s active contracts. We verify options during intake before services begin.

Sanitas provides care throughout Broward County in the place each adult calls home, including private residences and appropriate residential or medical-home settings. Our Fort Lauderdale location is our administrative office; care is not provided there. Availability depends on the requested schedule and location.

Timing depends on the assessment, care needs, paperwork, payer authorization when applicable, and caregiver availability. Call us as early as possible so we can begin coordinating.

Eligibility is determined through an intake conversation and assessment. Some clinical services require an order from an authorized healthcare provider.

Call or submit the contact form. We will discuss your goals, schedule, location, and service needs, then explain assessment and onboarding.

Twenty-four-hour care uses coordinated coverage for continuous active support. Live-in care includes required rest and sleep periods and may not fit someone who needs frequent overnight assistance.

Call 911 for emergencies. The website and intake forms are not monitored as emergency services.